Terms & Conditions

Fill in the booking form to secure your trip. Your reservation will be confirmed upon receipt of your online ordera 25 non refundable deposit paid either via credit card, bank.

Tour Booking, Payments and Deposit Policy

Fill in the booking form to secure your trip. Your reservation will be confirmed upon receipt of your online order and a 25% non refundable deposit paid either via credit card, bank. A reservation can be changed only if space is available. An entire reservation that is changed will be considered a cancellation and will be subject to cancellation fees. You may also contact us for other payment methods. If not, we consider it a cancellation and we apply the corresponding penalty (100% loss of deposit). The full amount of your tour must be paid 30 days before the tour start date. If full payment is not received by this time we consider it a cancellation and cancellation penalties will apply.

Discounts / Special Offers:

On all discounted tours is a full payment required at the time of booking.

Group Discounts:

Please ask for special group discounts if you are a group of more than 6 people.

Policy of Tour By Airplane :

(None of our packages includes international flights and taxes)

Pricing of your plane tour may change when booking last minute. Prices indicated are subject to flight availability and minimum 2 weeks notification before the commencement of your tour. Please contact a member of our The Land of Civilizations Travel staff if you wish to book last minute.

Cancellation and Refunds:

Cancellations must be made in writing and signed by the tour participants. In the event that a tour participant cancels his or her reservation, the cancellation penalty may apply. The reservation deposit of 25% will not be refundable except the deduction of domestic flight tickets then the rest of the deposit payment amount well be refundable. Cancellations must be made at least a week before tour date otherwise late penalties will apply.

Cancellation Penalties:

No refund if cancellations are made within 7 days of tour start date. 70% of the deposit payment amount will be refundable for policy applies on all domestic flight tickets.

Responsibilities / Consumer Disclosure Notice:

The Land of Civilizations Travel act only as an agent for the hotels, airlines, bus companies, ship lines, owners or contractors providing accommodation, transportation or other services, receipts and contracts issued by The Land of Civilizations Travel are subject to any all tariffs, term and conditions under which any accommodations, transportation and any other service whatsoever are provided by such hotels, airlines bus companies, railroads, ship lines, or owners or contractors or by any person in their employ. By acceptance of tour membership, receipts, contracts and tickets, the tour member agrees that The Land of Civilizations Travel, agents assume no liability for any loss, injury or damage to a person, property, or otherwise any connection with any accommodations, transportation, or other service, resulting directly or indirectly from any acts of Nature, danger, incident at sea, fire, breakdown of machinery or equipment, acts of government or other authorities, de jure or de facto, wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, medical or custom regulations, defaults, delays, or cancellations of or changes to itinerary or schedules, or from any causes beyond The Land of Civilizations Travel's control or for loss damage resulting from insufficient, improperly, issued passports, visas or other documents, and that The Land of Civilizations Travel and/or its agents assume no liability for any additional expenses, or liability sustained or incurred by the tour member as a result of any foreign causes. The Land of Civilizations Travel is neither responsible nor liable for defaults of those persons / companies not directly under control of The Land of Civilizations Travel. The prices of the tours are based on tariffs and exchange rates in effect at time of printing and subject to adjustment in the evening of any change therein. The Land of Civilizations Travel reserves the right to substitute hotels with best available alternatives and make any changes in the itinerary where deemed necessary or caused by airline schedules or other reasons.

Passports & Visas:

You are responsible for ensuring that you have all the necessary travel documents and that they are valid and effective. You will need a current passport that is valid for at least 6 months and the necessary visa documentation. Passengers must apply for and obtain a multiple entry Turkey visa for our Turkey programmes, multiple entry Schengen visa for our Greek tour programmes and Single entry tourist visa for our Egypt programmes. The cost of visas is not included in your tour package. Check with your local embassy or travel agent to get more info on Visas etc.

Important Note:

The Land of Civilizations Travel holds the right to decline, accept or retain any person as a tour passenger should such person's health, mental condition, physical infirmity or general attitude impede the operation of the tour or the rights, welfare or enjoyment of other tour passengers.

The times on this itinerary are subject to change without notification. Our company is not responsible for last minute delays or change of the schedules. Our company agrees only to partial compensation in an effort to cover particular not- provided service in case of any failure and refuses to pay full refund or full compensation for any disappointment and any extra expenses.

The Land of Civilizations Travel holds the right to cancel any of the tours in case there is not enough participation. The Land of Civilizations Travel has the right for cancellation of the tour in cases where there are unfavourable weather conditions, strike, terror, fog and technical reasons and the captain can make changes to the route accordingly. The Land of Civilizations Travel cannot be held liable for the change of your itinerary in the event of such circumstances.

The transportation and your guides are bound to a strict time schedule and cannot be kept waiting for passengers who do not adhere to scheduled departure curfews. We kindly ask you to pay attention to the departure times of your group at each location visited, and that you be present at the hotel lobby for the times required. The Land of Civilizations Travel does not accept responsibility for instances where it’s customers do not abide by this rule.

Personal items including jewellery, money, valuable documents and other personal belongings are the responsibility of each individual. It is our recommendation that patrons use their hotel safebox or facilities provided at the Guest Relations Desk. The Land of Civilizations Travel is not responsible for the loss of any personal belongings that are not committed to the guest relation desk or not kept in the safebox.

Prices and variety of accommodation are subject to availability.

Subject to availability, The Land of Civilizations Travel and its hotel partners reserve the right to move guests into accommodation within the same category.

Before starting the tour you will be issued with suitcase tags. It is important your personal details are filled completely to ensure your personal luggage is correctly delivered to your accommodation. Your it is recommended customers ensure to keep their own hand luggage and hand bags with them at the time of check-in for emergency needs.

Passengers will be prohibited to travel in the event of pregnancy in advance of 27 weeks or more in accordance with the terms of their own safety and their own health. Travel may be permitted in the instance where sufficient medical documentation is provided till 24- 26 weeks of the pregnancy.

Special dietary requirements of passengers are catered for in the menu including vegetarian, diabetic, and dairy-free. For meal requests, confirm this with The Land of Civilizations Travel in advance of 15 days before your tour start date.